Sell coins Buy Coins
Legal

Terms of Service

Last updated: 8 October 2026

1. About these terms

These terms of service set out the rules for using fccoins.org and for ordering FC 27 Ultimate Team coins through it. In them, "FCCoins", "we", "us" and "our" mean the operator of the website fccoins.org, and "you" means the person using the site or placing an order.

Please read them before you buy. Our refund policy, the 72-hour guarantee, our privacy policy and our cookie policy form part of the same agreement and should be read together with these terms.

2. What FCCoins does

FCCoins is an online storefront for FUT coins, the in-game currency of EA SPORTS FC 27 Ultimate Team, for PlayStation, Xbox and PC. On this site we show live prices, explain how buying and delivery work, and provide customer support.

Orders are fulfilled by our partner Onlyfarms (onlyfarms.gg). When you press a buy button, you are sent to Onlyfarms' storefront, which runs the checkout, takes your payment and carries out the delivery. Onlyfarms' own terms and privacy policy apply to what happens on its checkout, alongside these terms. Apart from that, we are not responsible for the content or policies of other websites we link to.

What you pay for is a service: the delivery of an agreed number of coins to your Ultimate Team club. Orders run from 100K to 20M coins. Coins are a currency inside the game, not money, and how they can be used is governed by EA's rules, not ours.

3. Accepting these terms

By using fccoins.org or placing an order through it, you agree to these terms. If you don't agree, please don't use the site or place an order.

4. Who can order

To place an order, you confirm that:

  • you are at least 18 years old, or you have the permission of a parent or guardian who accepts these terms on your behalf;
  • the EA account and Ultimate Team club the coins are going to belong to you;
  • the details you give, including your platform, contact email and any EA login details, are correct and complete;
  • you are entitled to use the payment method you pay with.

There are no customer accounts on fccoins.org. Anything you type in at checkout is entered on Onlyfarms' site, not ours.

5. EA and the risk you accept

FCCoins is not affiliated with, endorsed or sponsored by Electronic Arts Inc. ("EA").

EA's User Agreement does not allow players to buy coins from third parties. If EA believes an account has broken that rule, it can act on it, for example by removing coins, restricting access to the transfer market or, in more serious cases, suspending or banning the account. Those decisions belong to EA alone, and neither we nor our partner can influence or reverse them.

By placing an order, you confirm that you understand and accept this risk. Our guide to buying coins safely explains how to keep it low, but no seller can remove it completely. Action EA takes on an account is not a delivery failure, so the guarantee and the refund policy don't cover it.

6. Orders, prices and currencies

Prices on fccoins.org are live. They follow our partner's current offers and can change at any time, including between the moment you look at a price and the moment you reach checkout.

  • Currency of the charge. Orders are charged in euros (EUR). Prices in US dollars use our partner's own exchange rate.
  • Estimated currencies. Prices shown in pounds (GBP), Australian dollars (AUD) and Canadian dollars (CAD) are estimates for guidance only.
  • The final amount. The price shown at checkout, before you confirm payment, is the amount you pay. If your card is in another currency, your bank converts the charge and may add its own fee.

An order is placed when you confirm payment at checkout. Keep the order number you receive there: support needs it to find your delivery. Coins go to the club for the platform you choose at checkout, so check it before you pay.

If a price is plainly wrong because of a technical error, or an order cannot be accepted (for example, because a payment check fails), we or our partner may cancel the order. Any payment taken for a cancelled order is refunded in full.

7. Payment

Payment is taken on Onlyfarms' checkout. The methods offered there include Visa, Mastercard, Maestro, American Express, Discover, JCB, Diners Club, Apple Pay, Google Pay, PayPal, Skrill, Neteller, Paysafecard, iDEAL, Bancontact, Sofort, SEPA bank transfer, Klarna, Bitcoin, Ethereum, USDT; which ones you see depends on your country and currency. Our payment methods page describes each of them.

Card details are only ever entered on our partner's checkout, never on fccoins.org, so we do not see or store them. Your bank may ask you to approve a payment in its app or with a one-time code, and the payment provider may run its own fraud checks. Delivery starts once the payment has gone through.

Not sure whether a payment went through? Ask in live chat before paying again. A duplicate payment is refunded under the refund policy.

8. Delivery and what you need to do

You choose a delivery method at checkout. Whichever you pick, your club needs an unlocked transfer market, a small coin balance and some free transfer list slots. The delivery page explains both methods step by step.

Comfort Trade

The delivery team signs in to your club and moves the coins for you. For this method you must:

  • give your EA account email, password and an unused backup code, and make sure they are correct. If they don't work, delivery waits until you send working ones;
  • stay logged out of your EA account on every device, including your console, PC, the web app and the companion app, until the order shows as complete. Signing in ends the team's session and stalls the delivery;
  • not change your password, email or security settings while the delivery is in progress;
  • change your password once the order is complete. We strongly recommend this.

Player Auction

You keep your login to yourself. You list a tradeable player card on the transfer market at the price you are given, and the delivery team buys it, so the coins from that sale land in your club. For this method you must list the card at exactly the price given and leave the listing in place. If a listing expires without being bought, ask live chat for a new price rather than choosing one yourself. Larger orders take several rounds, with one card listed in each.

Large orders under either method are delivered in several transfers rather than one. Delays or problems caused by details or listings that don't match the instructions are not a delivery failure on our side.

9. Delivery times

A Comfort Trade order usually completes within 10–45 minutes once the team can sign in. Player Auction moves at the pace you list each card. Large orders take longer under either method.

These times are estimates, not fixed deadlines. Order size, EA server problems or maintenance, transfer market limits, incorrect details or signing in during delivery can all slow an order down. A delay alone doesn't mean an order has failed; if yours seems stuck, contact live chat with your order number.

10. The guarantee

Every order carries our 72-hour guarantee. It covers problems with the delivery itself: coins that never arrived, a delivery that arrived short, or a delivery that started and was never finished. If you report such a problem within the 72-hour window, it is put right either by completing the delivery or by a refund under the refund policy.

It does not cover coins already spent, problems caused by signing in or changing account details during a Comfort Trade, restrictions or bans EA places on an account, price changes after delivery, or problems first reported after the window. The guarantee adds to your legal rights; it doesn't replace them.

11. Refunds, cancellations and chargebacks

A refund is due when an order wasn't delivered, was only partly delivered (for the undelivered part) or can't be completed, or when you were charged twice. It goes back to the original payment method through our partner. An order delivered in full can't be refunded because you changed your mind. The refund policy sets out the full rules, including the right of withdrawal in the EU and UK.

Please contact us before you open a chargeback or payment dispute with your bank; support can usually resolve the problem faster. If a dispute is opened for an order that was delivered, the order and delivery records may be shared with the payment provider to contest it, and further orders from you may be refused.

12. Prohibited use

When using fccoins.org or ordering through it, you must not:

  • pay with a card or account you are not authorised to use, or commit or attempt any other kind of fraud;
  • open a chargeback or payment dispute for an order you received, or falsely claim that coins did not arrive;
  • order coins for an EA account that isn't yours, or give login details that belong to someone else;
  • resell coins bought through us, or resell or offer our service to others, without our written permission;
  • use the site for anything unlawful, or copy or collect its content with automated tools;
  • try to disrupt the site, overload it, get around its security or introduce malicious code;
  • pretend to be FCCoins, our partner or a member of our support team.

If we reasonably believe you have broken this section, we may refuse or cancel your orders, decline to take further orders from you and pass information to the payment provider or the authorities where the law requires or allows it. Where we cancel an order before it is delivered, the payment is returned to the method it came from.

13. Limitation of liability

We provide the site and our support with reasonable care and skill. However, we are not responsible for:

  • anything EA does, including removing coins, restricting the transfer market, suspending or banning accounts, server outages and changes to the game;
  • losses that come from you breaking these terms or not following the delivery instructions, such as signing in during a Comfort Trade, giving wrong details or listing a card at a different price;
  • losses that were not reasonably foreseeable when you placed your order;
  • delays or failures caused by events outside our reasonable control, such as internet or hosting outages or problems with services run by third parties.

Our service is meant for personal, non-commercial use, so we are not responsible for any business losses. Our total liability for any order is limited to the amount you paid for that order.

Nothing in these terms excludes or limits liability that cannot legally be excluded or limited, such as liability for fraud or for death or personal injury caused by negligence, or the rights you have as a consumer under the law that applies to you.

Our guides and tools are general information; the game changes often, so we cannot promise every detail is up to date.

14. Intellectual property and trademarks

The text, design, graphics, logo and code of fccoins.org belong to FCCoins or are used with permission. You may view and share links to our pages for personal, non-commercial purposes, but you may not copy, republish or sell our content without our written permission.

EA SPORTS FC and Ultimate Team are trademarks of Electronic Arts Inc. FIFA is a trademark of FIFA. Other product names and logos shown on the site, including those of consoles and payment methods, belong to their respective owners. We use them only to describe what we refer to, and their use does not imply that their owners endorse FCCoins.

15. Changes to these terms

We may update these terms to reflect changes to our service, our partner, the law or the game. The date at the top of the page shows when they last changed. Changes do not affect orders already placed: each order is governed by the version in force when it was made. If you use the site or place an order after a change, the updated terms apply.

16. Disputes and your consumer rights

If you are unhappy with an order or with our service, please contact support first. Most problems are solved quickly through live chat or email once we have your order number.

If we can't resolve the matter between us, you can use the routes open to consumers where you live, such as a consumer protection body or the courts. Nothing in these terms limits the rights you have under the mandatory consumer protection law of your country of residence. If any part of these terms conflicts with those rights, your rights prevail.

17. General

  • If a court decides that part of these terms is invalid or unenforceable, the rest stays in effect.
  • If we don't enforce a right straight away, we have not given it up and can still enforce it later.
  • These terms, together with the policies listed in section 1 and Onlyfarms' terms for the checkout, are the whole agreement between you and us about the site and orders placed through it.

18. Contact

Questions about these terms or an order are welcome at any time. Email us at [email protected] or use our 24/7 live chat; the contact page lists every way to reach us. If you are writing about an order, please include the order number from checkout.