Contact

Contact FCCoins support

Ask about prices, delivery methods or an order that's already under way. Live chat runs 24/7, and email is there for anything longer.

Live chat

The place to start for most questions, before you order or while a delivery is running. Share your order number and the platform you play on.

Email

Write to us when you need to explain something in detail or attach a file. Put your order number in the subject line.

[email protected]

Before you get in touch

Many answers are already on the FAQ, delivery and guarantee pages. Checkout and delivery run through our partner Onlyfarms, so the order number you need is the one from their checkout. If you're writing about an order, include:

  • that order number
  • your platform: PlayStation, Xbox or PC
  • the delivery method you chose
  • what you expected and what you see in your club

Don't put your EA password or backup codes in an email or in the form below.

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